Frontline streamlines DevOps Workflow with AWS

Client Background

Frontline Performance Group (FPG) transforms front desk operations into profit centers for the leading hospitality brands worldwide by elevating the performance of their frontline agents, while enhancing guest satisfaction. For over 25 years, FPG has generated billions in incremental revenue for our clients through a proven system of customized consulting, groundbreaking technology, one-on-one coaching, and proprietary training.

The Challenge

Automated process of deployment of Multi-Tenant application on Kubernetes.Every tenant gets their own dedicated platform which can be customized based on need.

The Solution

We have started the engagement with an assessment phase, later, we have suggested an automated process of deployment of Kubernetes (Gitlab and cloud formation templates) applications and Infrastructure components which includes VPC, EC2 Instances. We have also taken into consideration, the Autoscaling and Load balancing, security and all other best practices

The Implementation

We have leveraged Cloud Formation templates and automation via Gitlab to install and configure entire Network Stack, Kubernetes, completely auto scalable solution which optimizes cost and performance.
Technologies used:

  • Cloud formation service.
  • Git Lab
  • Ansible
  • Autoscaling and load balancing
  • EC2 Instances
  • EFS
  • EFS
  • Dynatrace tool

The Result

An intuitive and highly adaptive DevOps Pipeline to deploy and configure applications automatically